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Help & Support

Getting Started

Create an account, complete your profile, and follow the verification process to begin using Elapha's telehealth services.

Appointments

Schedule, reschedule, or cancel appointments directly through the platform. Ensure your availability is updated in your settings.

Messaging

Secure messaging allows communication between patients and doctors within the platform. Messages are encrypted and HIPAA compliant.

Payments & Subscriptions

Manage your payment methods, view billing history, and update subscription preferences in your account settings.

Account Issues

If you experience login or verification issues, please contact support for assistance.

Still Need Help?

Our support team is ready to assist you. Contact us at:

support@elapha.com View Contact Page